CSSC supporting a security operation centre – a case study
The Cross-sector Safety and Security Communications (CSSC) is a partnership between police, local and national government and the private sector, helping businesses by distributing authoritative safety and security information.
There are CSSC hubs in each of the UK regions. In this update, we hear from Darden Security, a member of CSSC Eastern Region, on how CSSC supports their security operation.
With the ever-increasing amount of both national and global unrest there has never been more relevance for a service such as CSSC. CSSC is a platform that I use on a daily basis as a head of a security operations centre in Cambridge. I find that having the ability to share timely and accurate information is incredibly easy and it gives me confidence that the information is being shared within a likeminded community.
With CSSC I have the ability to keep both client and staff informed of anything that will affect their safety, livelihood or day-to-day pattern of life. It also paints a picture for us to understand the wider scenarios that are currently taking place around the globe and on home soil.
A very live and recent example of this was the information that was shared during the UK’s Armistice Day events. We were given accurate feeds of where parades and protests would be taking place. This involved everything from mapping of routes to suspected numbers and suspected intentions of those taking part in the protests. This meant we were able to inform our clients and all staff in geat detail of any disruption to service that may affect their operational output.
I started here five months ago as the head of Security Operations Centre (SOC). The mission at the time was to transfer what was a functional control room into an SOC and one of the challenges was identifying platforms where information and intelligence can be collated. CSSC does this for me in a fantastic no-nonsense manner.
Going forward, I will be striving to actively use the CSSC platform more to disseminate timely information, especially for the East Anglia area. London, for us, has been very fruitful and we’ve managed to get some concise and timely information out to our clients and staff, and this is well ahead of the main event actually taking place, whatever that event may be.
I was fortunate enough to attend this year’s CSSC dinner charity event held in London. This was a great event and it was very clear from the large turnout of people that there is a real community which is keen to share information and make sure people are always kept fully informed. The relationship between Dardan security and CSSC is very strong, and I really look forward to taking that relationship forward in the future and growing the network.
Thanks to the team for giving us such a good platform to inform and keep people safe.
Steve Armon
Head of SOC and Mobile Service,
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